This website is owned and run by L’Oréal (U.K.) Limited. We are committed to safeguarding
your privacy. We believe that the best way to protect the privacy of users of our
website (the "Website") is to tell you what information we gather and ensure that
you understand and consent to our uses of such information.
sets out the basis on which any personal data we collect from you, or that you provide
to us, will be processed by Matrix, part of the L’Oréal group and L’Oréal (U.K.)
Limited (“L’Oréal”). Please read the following carefully.
this page so that you are always aware of what information we collect, how we use
it, and under what circumstances we disclose it. We may let you know via the homepage
when this happens but you should check the policy frequently to read the changes.
Please note that the Website contains links to and from other websites. We are not
responsible for the privacy practices or the content of such websites and the information
What information do we collect?
When you visit the Website, we may collect and process the following about you:
How do we use it?
From time to time we may use the information you give us:
You have the right to ask us not to process your personal data for marketing purposes.
To inform us of whether or not you want to receive marketing communications, simply
indicate your consent preferences when you give us your personal information or
at any future time email us at firstname.lastname@example.org
You have the right to access information held about you by emailing us at email@example.com
We will send you the information held by us within the appropriate legal time limit
and will try to send it within 14 days. You can also request us to correct any factual
inaccuracies in that information or delete any of that information from our records.
Do we share the information we receive?
In general, we do not (other than set out below) disclose information about your
individual visits to the Website or personal information which identifies you to
other third parties unless we have your prior consent.
On rare occasions, we may disclose your personal information to another member of
the L’Oréal group, which means our subsidiaries, our ultimate holding company and
its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties in the following circumstances
(please note we will not sell your data):
Where will the data be stored? How secure is it?
Your information is stored on our in-house database which only our employees, agents
or contractors can access. This may mean that data is sent electronically to servers
outside of the country where you originally entered the information. In addition,
that information may be transferred to, used, stored or processed outside the country
where you entered that information, including outside of the European Economic Area.
By submitting your personal data you agree to this transfer, use, storing or processing.
While there is a risk that countries to which information is transferred will not
be subject to an information protection regime as rigorous as that of the UK, we
will take steps reasonably necessary to ensure that your data is treated securely
Unfortunately, no data transmission via the internet can be guaranteed to be 100%
secure. As a result, while we strive to protect your personal data, we cannot warrant
the security of any information you transmit to us and you do so at your own risk.
Once we receive your data, we use strict procedures and security features to try
to prevent unauthorised access. Agents or contractors who in the course of providing
goods or services to L’Oréal have access to information which you give to us are
required to keep that information secure and confidential and are not permitted
to use it for any purpose other than to provide the goods or services which they
are performing for L’Oréal.
IP addresses and Cookies
We may collect information about your computer IP address, browser type and use
cookies for system administration and to collate aggregate information. This is
statistical data about our users' browsing actions and patterns that does not identify
any individual. Cookies are small pieces of information that are stored by your
browser on your computer's hard drive. Most web browsers automatically accept cookies,
but you can usually change your browser to prevent that. They help us to improve
our Website and to deliver a better and more personalised service to you and other
users by enabling us:
By modifying your browser preferences, you have the choice to accept all cookies,
to be notified when a cookie is set, or to reject all cookies. However, if you choose
to reject all cookies, you may be unable to use parts of the Website.
With regard to the new 2011 legal requirements on cookies following the revision
of the e-Privacy Directive, Matrix is working towards their implementation in line
with guidance from the Information Commissioners Office.
By using the Website and submitting information, you consent to:
What are they?
A cookie is a small file that a website transfers to the cookie file of the browser
on your computer's hard disk so that the website can remember who you are.
We use them to help you navigate our website efficiently and perform certain functions.
usage after leaving our site.
Do I want to stop them?
Due to their main role of enhancing or enabling usability or site processes, disabling
cookies may prevent you from using certain parts of this website. We explain the
cookies we use in the table below and also in the third party cookie section and
give you a button by which you can block the cookies marked optional in the table.
There is also a button by which you can agree to accept the optional cookies. For
third party cookies we explain where possible how you can block these.
If you do not make either choice then you will be treated as having accepted
all cookies on this site. Obviously you can change your mind in subsequent
visits and use the buttons to change your cookie status for our site.
If you wish to restrict or block all the cookies which are set by our website (which
as we say may prevent you from using certain parts of the site or from using the
site as easily as you might), or indeed any other website, you can do this through
your browser settings. The Help function within your browser should tell you how.
For more information go to www.aboutcookies.org
Which cookies are being used on this site?
Third party Cookies
a) Social network icons. On our website we may use social networking icons and sometimes
embed video content from websites such as YouTube. As a result when you visit a
page with content embedded from for example YouTube or click on a social network
icon it will take you to a link to that social site which will present you with
cookies from that site. We do not control the dissemination of these cookies and
you need to check with the applicable third party website for more information.
b) Flash cookies. L’Oréal uses Flash files to deliver part of its content, such
as Video Player, throughout the site. To improve user experience Local Shared Objects
– or flash cookies as they are commonly known – are employed to provide features
such as auto-resume and for saving your preferences. Flash Cookies are stored in
your terminal much in the same way as cookies are, however it is not possible to
manage them at browser level in the same way.
How to disable Flash Cookies - the adobe website provides comprehensive information
on how to delete or disable Flash cookies either for a specific domain like www.loreal.co.uk
or for all websites – see www.adobe.com/products/flashplayer/security for details.
Restricting the use of Flash cookies may affect your enjoyment of this site.
Reject or accept optional cookies from the site:
Tell us about your entry! Click on the links to join us at: